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Building Customer Loyalty - Jill Griffin
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Building Customer Loyalty – Jill Griffin

$20.00 Original price was: $20.00.$10.00Current price is: $10.00.

Digital Download Building Customer Loyalty – Jill Griffin
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Description
Do loyal customers still exist in our wired world? Yes, but you have to work to keep them. In this course, customer-loyalty expert and best-selling author Jill Griffin outlines a three-step process for understanding who your best customers are and how to keep them loyal

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SKU: f181bbd943f5 Category: Business & Sales Tags: Building Customer Loyalty, Building Customer Loyalty - Jill Griffin, Jill Griffin
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Description

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Building Customer Loyalty – Jill Griffin

Building Customer Loyalty

Duration: 43m 10s

Date: Sep 03, 2014

Do loyal customers still exist in our wired world? Yes, but you have to work to keep them. In this course, customer-loyalty expert and best-selling author Jill Griffin outlines a three-step process for understanding who your best customers are and how to keep them loyal. First Jill explains why not all customers are equal and why the first step in building customer loyalty is to know who your best customers are. She then shares proven customer-retention techniques, using examples from large, successful organizations, and shows how you can learn from your best customers’ buying behavior. Last, Jill provides guidance on how to embed customer-loyalty practices into every level of your organization.

Contents:

0. Introduction
1. Identifying Your Best Customers
2. Leveraging Your Best Customers
3. Instituting Customer Loyalty
4. Conclusion

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