Change Management – Bob McGannon

Change is hard, but necessary for businesses to thrive and survive. You—as leader or manager—can help implement new business processes and initiatives using organizational change management (OCM). In this course, consultant and change management expert Bob McGannon discusses the principles and techniques necessary to drive change at the project level, in a certain business area, or throughout an entire organization. He helps you prepare, manage, and support the change process, outlining the five phases involved and the eight competencies required for success. Bob also helps you understand the stages of change on an individual level, so you can help team members and stakeholders adapt.

• Understanding the levels of change management
• Working through the five phases of change management
• Creating a change plan
• Communicating change
• Implementing change
• Managing risk
• Reinforcing change
• Evaluating the change
• Guiding individuals through change

• Introduction
• 1. Change Management Levels
• 2. Phases of Change Management
• 3. Change Management Competencies
• 4. The Individual’s Change Journey
• Conclusion

Bob McGannon has set up project management programs on 3 continents. He’s a PMP expert and PRINCE2 consultant.

Bob McGannon is vice-president of Mindavation in the United States and director of Mindavation Pty Ltd in Australia. Both of these consultancy organizations focus on increasing business capabilities in the portfolio, program, and project management space by providing delivery consultants, workshops, and coaching.

Bob specializes in strategic program and portfolio management and has helped set up project management offices on three different continents. He has 25 years of IT, project management, and project analysis experience, 18 of those years with the IBM Corporation. His management experience includes technology outsourcing, IT delivery measurement and quality, business analysis, and general project management. Bob has worked internationally while playing a major role in the development of international trade applications in use in the United States and Europe, and recently worked in Australia on a consulting engagement with Medicare in Canberra. He has managed project teams as large as 460 individuals, once serving as the IT delivery manager for IBM, supporting American Express.

Bob is certified as a Project Management Professional by the Project Management Institute, an Executive Project Manager with IBM, and a Certified Project Management Coach for the Boeing Corporation. He also holds a practitioner certificate in the PRINCE2 project management methodology and has written papers and articles that have been published internationally